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New Toll-Free
Number for IRS Appeals Help Line
The Internal Revenue Service has a new toll-free help line for questions
related to the Appeals process. The number is (877) 457-5055. "The
toll-free service will make it easier and more convenient for practitioners
to obtain assistance on Appeals issues," said Appeals deputy area
director Gerald T. McMahon. Previously, each of the 33 Appeals offices
nationwide used a local number that was not toll-free. Now, the system
will automatically route New England callers to the Boston Appeals office
site Monday through Friday, from 8:00 a.m. to 4:30 p.m. Taxpayers may
call for help in preparing their appeal of an IRS Collection or Examination
matter. They may also use this service after their tax matter has been
transferred to Appeals. Appeals officers will assist taxpayers during
their administrative appeal, as well as handle complaints regarding
the Appeals process. For more information about the Appeals operation,
visit the recently updated Appeals section of the IRS Web site at www.irs.gov/prod/ind_info/appeals.
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